We are WinToFlight Ltd, a company registered in England and Wales under company number 17199419, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“WinToFlight”, “we”), and we are committed to protecting your privacy. If you have any questions about this policy, you can contact us at: hello@wintoflight.com.
This policy explains what happens to the personal data we collect from you through our website at wintoflight.com (the “Site”) and related services. By using our services, you agree to this policy. It only applies to information you provide to us directly. If you provide personal information to third-party services, such as our payment providers, please check their respective privacy policies.
Yes, we may change this policy from time to time. We encourage you to check this page periodically. By continuing to use our services after an update, you agree to the updated policy.
Information you provide to us directly: your name, contact details, information relating to your entries and transactions on the Site, information you give us in order to receive our newsletter or other marketing communications, and the content of your communications with us.
Information collected automatically as you browse the Site: your IP address, browser type and version, device type and operating system, a unique reference linked to your activity on the Site, the page from which you arrived, and details of your activity (pages viewed, searches, transactions) with date/time stamps.
Information provided to us by others: limited billing information (name, email address, billing address) sent to us by our approved payment providers for transaction verification purposes.
To perform our contract with you: managing your account, processing payment for your tickets, allowing you to take part in competitions and, where applicable, contacting you as a winner.
To manage and improve our services, including monitoring how the Site is used and preventing or detecting fraud or abuse.
To comply with our legal and regulatory obligations, including the identity verification (KYC) checks required before a prize is awarded.
With your consent, to send you our newsletter or other marketing communications.
We keep your personal data for as long as your account remains active. You may request closure of your account at any time by emailing us at the address above. Even after your account is closed, we may retain some information where reasonably necessary for legal, regulatory or tax purposes, to deal with a dispute, to prevent fraud or abuse, or to enforce our Terms & Conditions.
Our service providers: our website host, our approved payment providers, tools used to send communications and measure audience analytics, and other IT providers necessary for the Site to operate.
Law enforcement or regulatory authorities, to help deal with fraud and abuse and/or to comply with our legal obligations.
Our insurers and professional advisers, in connection with our insurance cover or to deal with a legal claim.
A potential buyer, in the event of an actual or proposed sale, merger or business combination involving all or part of our business.
We never sell your personal data to third parties.
Your personal data is primarily stored within the United Kingdom and the European Economic Area. Some of it may nonetheless be transferred to service providers located outside these areas in connection with the services we use (hosting, payment processing, audience analytics, sending communications). Where this occurs, we ensure that the transfer is subject to appropriate safeguards recognised under applicable data protection law (UK GDPR).
We use cookies and similar technologies on the Site. A cookie is a small file sent to your browser that allows the Site to function, or to function more effectively, and provides information to WinToFlight or its service providers. Some cookies are temporary “session” cookies that disappear once you close your browser, while others are persistent and remain stored for longer.
You can configure your browser to reject cookies, but doing so may limit certain features of the Site.
These cookies allow us to measure traffic to the Site and gather information about visits (duration, pages viewed, traffic source), in order to improve the user experience.
These cookies are used to personalise the ads shown to you on the Site and on other websites, based on your browsing activity, and to measure the effectiveness of our advertising campaigns.
When you make a payment on the Site, our approved payment provider may place its own cookies to help secure the transaction and ensure the payment system works properly.
Subject to applicable legal requirements, you have the right to access your personal data, to have it corrected if inaccurate, to request its deletion or restriction of its use in certain circumstances, to data portability, and to withdraw, at any time, any consent you have previously given (for example, to receive our marketing communications). In certain circumstances, you may also object to the use of your personal data.
To exercise any of these rights, please contact us at the address above. If you are not satisfied with our response, or if you believe our handling of your personal data does not comply with the law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority (ico.org.uk).
If you have any questions or concerns about this privacy policy or our use of your personal data, please contact us at hello@wintoflight.com or by post at: WinToFlight Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
To enter this competition by post, please send an unenclosed postcard to:
WINTOFLIGHT LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Please clearly include the following details on your postcard:
Important information:
